Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 days after receipt of payment.


Delivery Time: Approximately 7 -14 business days from shipping date.


Price: For Greece and Romania cost of delivery is 7.50 euro. For Europe and Russia cost of delivery is 30.50 euro.

For countries outside Europe and Russia cost of delivery is 40.00 euros.

Payment Methods:

Paying with Pay Pal:


1. PayPal enables you to send payments quickly and securely online using a credit card or bank account.
2. When you select PayPal as the payment method, you go to the PayPal site, where you can send your payment.

Paying by bank to bank wire transfer:Payment is sent directly from your bank to our merchants bank account in Bulgaria, please indicate the order number that you are paying for on the remittance slip. In the email confirmation you will receive details of our bank account.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total.


Paying on delivery for Bulgaria, Greece and Romania.



  • The client is able to cancel the order within next 1 hour from the moment of order’s  registration in the system. The client must inform the supplier sending an  e-mail to that he rejects the order.
  • If order is already shipped and at this time the client rejects the order, he must pay to supplier all post charges.
  • The client can send a claim in the next 2 / two / weeks from the moment of determination of disparity between ordered and delivered item. The item must be returned in original packing, no washed, no ironed, no dry cleaned. The item must be returned via courier and charges are on behalf of the the client.The client can not send claim if he has already used the item.
  • If the supplier can not complete the order, he can offer to replace an item with another one for the same price, or the client can reject the order. If the client reject the order and the payment is already done with debit or credit card, or using bank payment, supplier must send back the full amount in next 3 / three / business days.